Reducing Churn - A Primer
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Intro
Any company, especially startups facing issues in controlling their churn rate, is a good problem to be solved. It means you have enough traction, but something is not right somewhere along the user's journey.
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Interesting set of ideas! btw pipedrive uses brighback for exit forms. They make it possible to dynamically take users through in-person training (in case they haven't really setup anything yet), discounts or show social proofs of value. Which i think are also good ideas for exit forms